FleetMinder offers executive support for our fleet management and workshop management software. Our customers can have absolute confidence that our customer service levels are excellent and we offer customer support services that are second-to-none, working hand-in-hand with Fujitsu, a global leader in technological innovation and customer-driven solutions.
We meet on a regular basis with the Fujitsu management team and we analyse the performance of our customer support service to be absolutely sure that we deliver an excellent service for customers who need support – with expert advice given on a timely basis.
FleetMinder offers accessible and timely telephone and online support to our local and international customers, from facilities located at our Network Operations Centre (NOC), based in Dublin. Initial customer service is given by Fujitsu and this is backed up with our inhouse team of engineers who offer an expert second-level service and can, where appropriate, offer development support for product enhancements.